Back-office software for Canadian brokerage staff

One deal record. Fewer things to chase.

RealDesk keeps requirements, documents, approvals, commissions, payments and accounting connected to the same transaction. Staff spend less time re-entering information, carrying updates between systems and answering routine requests.

Spend less time rebuilding work the brokerage already did.

The information entered at the start of a transaction should keep doing useful work until the deal is closed, paid out and reported.

Stop re-entering the deal.

Client, listing, transaction and financial information carries into the next stage instead of being typed into separate files and systems.

Know what is waiting.

Requirements, approvals and outstanding items make the next action visible without reconstructing the file from email.

Keep the money with the file.

Commission calculations, deductions, conveyancing, payouts and accounting stay tied to the transaction that created them.

Give agents answers without becoming the help desk.

Agents can see current deal and financial information and receive routine documents through their own access.

One transaction carries the work forward.

The transaction record moves with the work instead of becoming another file staff have to maintain.

Capture and submit

Capture the agents, clients, property and transaction details the back office needs.

Review and approve

Check requirements, documents and outstanding work in the transaction record.

Calculate and close

Prepare commissions, fees, deductions and conveyancing without rebuilding the deal.

Pay, account and report

Move approved amounts into payments, accounting and current reporting.

Let agents handle the routine questions themselves.

Agents can submit and follow their transactions, complete assigned work, sign trade records when commissions are approved, receive monthly expense statements and access current year-to-date financial information and reports. They see the information appropriate to their role, not the brokerage’s entire back office.

Learn about RealDesk for agents

Keep control without living in every file.

RealDesk keeps the controls and history with the transaction, so staff can find the current answer and focus on the work that actually needs intervention.

See requirements and outstanding work

See what is missing, waiting or ready for review without reconstructing the file from emails and folders.

Control access by role

Give agents, staff, brokers and outside participants access to only the information and actions appropriate to them.

Trace transaction and commission changes

Keep activity and commission versions with the deal so staff can verify the current record and see what changed.

Frequently asked questions

Yes. Agents receive role-appropriate access to their transactions, documents and financial information without access to the full brokerage back office.

Yes. Offices, users, roles, requirements, financial settings and included modules are configured around the agreed operating model.

RealDesk is intended to become the day-to-day system of record. Old and new systems may coexist during an agreed migration.

Not across the whole business. It replaces using inboxes and folders as the place where the transaction is assembled, routed and managed.

Yes, when those modules and workflows are included in the implementation.

Migration scope depends on the current system and the condition of its data. RealDesk uses agreed exports and opening records, followed by review and validation.

See what a RealDesk workday looks like.

Bring us one representative transaction and the points where staff currently re-enter information, chase status or prepare work in another system. We’ll show how it would move through RealDesk.